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expression

word of mouth

promotion through people's personal recommendations

In Business & Marketing

In more detail

information or news that is passed from one person to another in conversation, rather than through official sources or media

Examples

How to use word of mouth

Word of mouth refers to informal information transmission through personal conversations rather than official channels. It emphasizes the unreliable but organic nature of such communication, often used in marketing and social contexts where personal recommendations carry influence. The phrase suggests authenticity and grassroots movement rather than managed or corporate messaging.

Common phrases

Synonyms

grapevine · hearsay · oral communication · informal communication · grassroots publicity

A common mistake

Learners sometimes treat 'word of mouth' as a countable noun or try to pluralize it unnecessarily; it should remain in its fixed form without an article when used attributively (word of mouth recommendation, not 'a word of mouth recommendation').

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