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noun

ombudsman

/ˈɒmbʊdzmən/  ·  say it: OM·budz·muhn

an official who investigates complaints against authorities

In Politics & Diplomacy

In more detail

1. (noun) an official whose job is to help people who have complaints about the government or other organizations

Examples

How to use ombudsman

An ombudsman is a formal, official position typically found in government and large institutions, tasked with investigating complaints and advocating for citizens' rights. The term is more specific and institutional than general synonyms like advocate or mediator, and typically implies an impartial, independent role. It is used in formal, bureaucratic contexts.

Register: formal

Common phrases

Synonyms

advocate · mediator · representative · intermediary · commissioner

Word family

ombudsperson · ombudsmen

A common mistake

The plural form ombudsmen can cause confusion; some use ombudsperson or ombudspeople as gender-neutral alternatives, but ombudsmen remains standard in most institutional usage.

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